Return Policy

1. Return Window: Returns accepted within 7 days of delivery.
2. Eligibility: Items must be unused, unopened, and in original packaging.
3. Non-Returnable Items: Opened perfumes, testers, or products with broken seals cannot be returned.
4. Proof of Purchase: Valid order ID or invoice required for processing returns.
5. Damaged or Incorrect Items: Notify us within 48 hours of receiving a damaged or wrong product.
6. Refund Process: Refunds issued to the original payment method within 7–10 business days after inspection.
7. Return Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
8. Exchange Policy: Exchanges available only for defective or wrong products.
9. Contact Information: Reach our support team via email or phone for initiating returns.
10. Return Authorization Required: All returns must be approved by our customer service team before sending items back.
11. Partial Refunds: Items with minor damage to packaging but unused may qualify for partial refunds at our discretion.
12. Gift Returns: Gift items can be returned for store credit only, not for a cash refund.
13. Bundle Offers: Products purchased as part of a bundle or set must be returned as a complete set.
14. Promotional Items: Free gifts or promotional items must also be returned if the qualifying purchase is returned.
15. International Returns: International customers are responsible for return shipping and customs duties, if applicable.
16. Refused Deliveries: Refused or undelivered shipments due to customer unavailability may incur return shipping and restocking fees.
17. Restocking Fee: A restocking fee of 10% may apply on certain returns.
18. Fragrance Sensitivity: Returns based on personal fragrance preference are not accepted once the product is opened.
19. Policy Updates: Our return policy is subject to change; customers should review it before making a purchase.

Essenceworld

Return Window: Returns accepted within 7 days of delivery.

Eligibility: Items must be unused, unopened, and in original packaging.

Non-Returnable Items: Opened perfumes, testers, or products with broken seals cannot be returned.

Proof of Purchase: Valid order ID or invoice required for processing returns.

Damaged or Incorrect Items: Notify us within 48 hours of receiving a damaged or wrong product.

Refund Process: Refunds issued to the original payment method within 7–10 business days after inspection.

Return Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Exchange Policy: Exchanges available only for defective or wrong products.

Contact Information: Reach our support team via email or phone for initiating returns.

Return Authorization Required: All returns must be approved by our customer service team before sending items back.

Partial Refunds: Items with minor damage to packaging but unused may qualify for partial refunds at our discretion.

Gift Returns: Gift items can be returned for store credit only, not for a cash refund.

Bundle Offers: Products purchased as part of a bundle or set must be returned as a complete set.

Promotional Items: Free gifts or promotional items must also be returned if the qualifying purchase is returned.

International Returns: International customers are responsible for return shipping and customs duties, if applicable.

Refused Deliveries: Refused or undelivered shipments due to customer unavailability may incur return shipping and restocking fees.

Restocking Fee: A restocking fee of 10% may apply on certain returns.

Fragrance Sensitivity: Returns based on personal fragrance preference are not accepted once the product is opened.

Policy Updates: Our return policy is subject to change; customers should review it before making a purchase.

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Phone: +91 1234567890

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Return Window: Returns accepted within 7 days of delivery.

Eligibility: Items must be unused, unopened, and in original packaging.

Non-Returnable Items: Opened perfumes, testers, or products with broken seals cannot be returned.

Proof of Purchase: Valid order ID or invoice required for processing returns.

Damaged or Incorrect Items: Notify us within 48 hours of receiving a damaged or wrong product.

Refund Process: Refunds issued to the original payment method within 7–10 business days after inspection.

Return Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Exchange Policy: Exchanges available only for defective or wrong products.

Contact Information: Reach our support team via email or phone for initiating returns.

Return Authorization Required: All returns must be approved by our customer service team before sending items back.

Partial Refunds: Items with minor damage to packaging but unused may qualify for partial refunds at our discretion.

Gift Returns: Gift items can be returned for store credit only, not for a cash refund.

Bundle Offers: Products purchased as part of a bundle or set must be returned as a complete set.

Promotional Items: Free gifts or promotional items must also be returned if the qualifying purchase is returned.

International Returns: International customers are responsible for return shipping and customs duties, if applicable.

Refused Deliveries: Refused or undelivered shipments due to customer unavailability may incur return shipping and restocking fees.

Restocking Fee: A restocking fee of 10% may apply on certain returns.

Fragrance Sensitivity: Returns based on personal fragrance preference are not accepted once the product is opened.

Policy Updates: Our return policy is subject to change; customers should review it before making a purchase.

Quick Links